Frequently Asked Questions

When will I receive my order?

We aim to dispatch all orders within 1–2 working days. Once shipped, please allow 3–5 working days for delivery. You'll receive a confirmation email with tracking information as soon as your order is on its way.

How much does shipping cost?

Standard delivery is £4.50. Spend over £50 and enjoy free delivery — our way of saying thank you.

Where do you ship to?

We currently ship within the UK only. International shipping is coming soon — we'll announce it as soon as it's available.

Where are your products made?

Every product is made in the UK using carefully chosen natural ingredients. Our soaps are cured for a minimum of 4–6 weeks to ensure each bar reaches its full quality before it reaches you.

What if I need to return something?

Due to the hygienic nature of our products, we are unable to accept returns. If you are dissatisfied with your purchase, please get in touch and review our Refund Policy for further information.

Are your products suitable for sensitive skin?

Our products are made with almost all natural ingredients, but everyone's skin is different. We recommend checking the full ingredient list on each product page before purchase. If you have a known allergy or skin condition, please consult your GP or dermatologist before use.